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Salary Survey Data - Computer Network Control Supervisor in Kansas City, Missouri

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Computer Network Control Supervisor in Kansas City, Missouri

Supervises and coordinates activities of employees engaged in maintaining, analyzing, monitoring, evaluating, implementing, or installing LAN or WAN network systems and resolving user data communication problems to ensure availability to network user. Assigns work and reviews workers' daily logs. Communicates data communications diagnostic and monitoring procedures to operators, following vendor's equipment and software instructions. Explains and demonstrates installation of data communication lines and equipment to operators, using hand tools and following vendor manuals. Enters diagnostic commands into computer and determines nature of problem to assist operators to resolve data communication problems. Enters record of actions taken to resolve problem in daily log. Analyzes trends and assists in design and development of network plans. Tests, identifies, and resolves complex problems. Attends staff meetings to report on and resolve recurrent data communications problems. Interfaces with vendors to learn about new data communications technology and system upgrades.

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