Salary Survey Summary Data for Network Control Technician
The summary data provided is a sampling of ERI's Salary Assessor® database.
ERI's Salary Assessor®& Survey desktop software and database reports up-to-date competitive base salary, wage, incentive, and total compensation means, medians and ranges for 5,400 non-management job titles, 8,200 US and Canada geographic locations, and 1,350 industry sectors; an added 500 executive jobs' salary, bonuses and total pay remuneration may complement. This is employer provided and verified data. To download the Salary Assessor Demo, click here.
Job Description:
Monitors data and/or voice communications network to ensure that network is available to all system users, and resolves data and/or voice communications problems. Checks network frequently to be sure it is operating correctly, and receives telephone calls from users with data and/or voice communications problems, such as failure of data to be transmitted to another location.: Monitors modems and display screen of terminal to computer to detect error messages that signal malfunction in communications software or hardware. Reviews procedures users followed to determine if specified steps were taken. Explains user procedures necessary to transmit data. Enters diagnostic commands into computer to determine nature of problem, and reads codes on screen to diagnose problem. Attaches diagnostic equipment to phone line to learn if line meets specification. Reads technical reference manuals for communications hardware and software to learn cause of problem. Instructs user to enter specified commands into computer to resolve problem. Calls service technician for service when problem cannot be resolved. Enters operating commands into computer to restart program. Records number of daily data and/or voice communications transactions and number of problems and actions taken. Updates documentation to record new equipment installed, new sites, and changes to computer configurations. May inspect communications wires and cables. May train staff and users to use equipment. May coordinate installation of or install communications lines. hide...show full eDOT descriptions